Privacy Policy

We’re committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our Skin, Hair and Dental care services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information – When you book an appointment, contact us or use our website, we may collect

• Full name
• Phone number
• Email address
• Address
• Date of birth
• Appointment preferences and treatment interests
  
  

Health & Medical Information
As a healthcare provider, we may collect medical history, treatment records, consultation notes and other health-related information necessary to provide safe and effective care.

Technical Information
When you visit our website, we may automatically collect

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies
  
  

How We Use Your Information

We use the information we collect to

• Schedule and manage appointments
• Provide medical, dermatological, trichological and dental treatment
• Communicate with you regarding your care, appointments and follow-ups
• Improve our website, services and patient experience
• Send updates, offers or promotional content (only with your consent)
• Comply with legal and regulatory requirements
  
  

How We Protect Your Information

We implement appropriate administrative, technical and physical safeguards to protect your personal and medical information from unauthorized access, disclosure, alteration or destruction. Medical records are stored securely and accessed only by authorized personnel involved in your care.

Sharing of Information

We do not sell your personal or medical information. We may share information only

• With your explicit consent
• With healthcare professionals involved in your treatment
• When required by law or legal proceedings
• With service providers who assist in clinic operations (e.g., appointment systems), under confidentiality obligations

Cookies

Our website may use cookies to enhance your browsing experience, analyze site traffic and understand visitor behavior. You can control or disable cookies through your browser settings.

Your Rights

You have the right to

• Access the personal and medical information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal and medical record-keeping requirements
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal and medical information for as long as necessary to provide care, comply with legal obligations and maintain accurate medical records, in accordance with applicable healthcare regulations.

Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Google Maps). We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our services may be provided to minors under the guidance and consent of a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.